Yes, we offer a 100% refund guarantee on all orders where you request a refund within 14 days of the purchase.
We hope you will love everything that you order from us but if something isn’t quite right, you have 14 days to request a refund under the refund guarantee. All other cases have to be reviewed by the customer support team, and a decision is made on a case by case basis.
To request a refund, please contact the customer support team.
Email: [email protected]
Phone: +420 558 080 184
Customer support is open Monday to Friday from 08.00 AM - 16.00 PM (Time zone: +2 GMT) and will do our best to guide you and answer your questions within 48 hours on weekdays and we are closed in the weekends.